Support

30-Day Returns

Quantum PCs offers 30-day no-questions-asked returns. Contact us before returning your PC so we can confirm the correct return process.

30-day returns

  • Quantum PCs offers 30-day no-questions-asked returns.
  • Contact us before returning any item.
  • We will confirm the return instructions and address.
  • Keep proof of postage or courier tracking.

Return condition

  • The product should be returned safely packaged.
  • The product should be in the condition received.
  • Return supplied accessories unless support advises otherwise.
  • Do not send items back without return instructions.

Refund process

  • Returns are inspected after they arrive back with us.
  • Refunds are processed after return inspection.
  • Any missing, damaged, or modified items may affect the return outcome.
  • Payment provider timings may vary after a refund is issued.

Need help?

  • Use the contact page for return questions.
  • Include your order number and product name.
  • Tell us whether the item has been opened or used.
  • We aim to respond as quickly as possible.